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Our Golden Rule PolicyWe will treat you the way we would want to be treated. If you are unhappy for any reason, let us know and we’ll make arrangements to exchange your jewelry or issue you a store credit…the bottom line is you and your happiness. Please email us and we’ll see what we can do.
Payment
We accept paypal, credit cards and money orders. Paypal is a highly secure third party provider and you don't need a Paypal account to pay for your order. Choose the option which asks "don't have a paypal account?" to pay via credit card and follow the instructions. Your details are entirely secure and will not be disclosed to us or any other person you buy from. Money orders should be sent to: Turn Around Time & ShippingOur one-of-a-kind pearl and leather designs are as unique as the natural materials we use meaning no two are ever exactly alike! We start your design upon receipt of payment and every part of your order takes our human hands to complete~ happily; we have streamlined our process so that your unique treasure takes about 1 week to ship. INTERNATIONAL SHIPPING: International orders are shipped USPS first class international mail. Please note that delivery times vary greatly due to customs! Parcels typically take 2-3 weeks; however, it can take longer- especially during high volume shipping seasons such as the Christmas holidays. Due to potential delay in customs, 45 days must pass before an international insurance claim can be filed. There is no tracking available on international first class packages. If you would like to purchase Global Express Shipping with delivery times of 3-5 days, we would be happy to accomodate. This fee is typically $23.00-$40.00. Please contact us for this service. VERY IMPORTANT: Please be aware that your own country's customs service may impose a range of import fees, taxes, tariffs and duties at the time of delivery. These are not in our control, nor do we have any way of knowing if or when they will be imposed or how much they might be. For this information please contact your local customs agency. We are honored that you are shopping with us. Please email us with any questions or comments as we are always striving to serve you better. ~Vous êtes un trésor~
Love and Peace! |
